Live Chat Software by Click4Assistance UK

Frequently Asked Questions

Q
What is an electric vehicle and how do they work?
View Answer
A
An electric car is a vehicle that is powered solely by electricity. From the outside, you would have virtually no idea that a car is electric. When you drive an electric car one of the only things that reminds you that it's 100% electric is the nearly silent cabin.

Electric cars use an on-board battery to store electrical energy, which is recharged by connecting it to an electricity supply. When required, energy is drawn from the electric-cells and converted to motive power by the use of one or more electric motors.
Q
What are the benefits of electric vehicles?
View Answer
A
There are many benefits to owning an electric vehicle.

The running costs can be significantly lower than their petrol or diesel counterparts and all of our electric vehicles are exempt from road tax. Meaning you're saving money as well as emissions. Electric vehicle drivers are also exempt from Company Car Tax and the London Congestion Charge.

Electric vehicles can be charged overnight using a approved Home Charging Unit. You can recharge your electric vehicle battery overnight which means you no longer need to visit a fuel station.

Electric vehicles produce zero tailpipe emissions making them the most environmentally-friendly vehicles on the road. With instant torque and no engine noise, you can drive in a near silent cabin.
Q
What's the difference between electric and hybrid vehicles?
View Answer
A
Electric vehicles are solely powered by an electric motor and require no fuel. They have no tailpipe and emit no emissions whilst driving.

Hybrid vehicles run on a combination of an internal combustion engine and electric motor.
Q
How do you recharge an electric vehicle?
View Answer
A
Electric Vehicles can be charged at home or at a public charging station. You simply plug your vehicle into the charge point using the cable provided with the vehicle, or in some cases the tethered cable attached to the Home Charging Unit.
Q
Where can I charge my electric vehicle?
View Answer
A
Charging at your home is the easiest and most convenient way of charging your vehicle. Most people drive less than 50 miles a day which is in the range of most electric vehicles. Facilities are available around Shropshire which you can use to help top up your battery while you're out.

Click the link below to see where locations of charging stations worldwide.
Q
What's the lifespan of an electric car battery?
View Answer
A
The battery packs used in electric vehicles are designed to last the life of the vehicle.

The lifespan of an electric car battery depends on what type of battery the vehicle has. For example, lithium-iron-phosphate batteries can last up to 10 years or longer.

Some electric vehicles come with a generous battery warranty to give you peace of mind. Contact your local Greenhous for more information.
Q
How far can an electric vehicle travel on a single charge?
View Answer
A
The range of an electric vehicle varies from car to car. To find out the battery range of an electric vehicle, view the individual car pages on the site.

The range of the vehicles also depends on the conditions in which you are driving. Temperature and speed can affect your battery range as well as if you are using the battery for air conditioning etc.
Q
What are electric vehicles like to drive?
View Answer
A
Driving an electric vehicle is most comparable to driving an automatic vehicle that has a exceptionally quiet cabin and very rapid acceleration.
Q
When is the best time to charge my electric vehicle?
View Answer
A
Overnight is the best time to charge because it's cooler and some battery types prefer not to be charged in the heat of the day. You are also less likely to use the vehicle and some batteries work best when fully charged rather than disturbing in the middle of a charge.
Q
What grants do the government offer?
View Answer
A
What grants do the government offer? You can get a grant towards the cost of each new electric (plug-in) car or van you buy, if it meets certain conditions. Grants are available for:

• 25% off the cost of a car, up to a maximum of £5,000
• 20% off the cost of a van up to a maximum of £8,000

The ‘cost’ is the full purchase price you pay for the basic vehicle - including number plates, vehicle excise duty and VAT. It doesn’t include any optional extras, e.g. delivery charges or first registration fee.

Your new vehicle is likely to be eligible if it is one of the following:

• Electric vehicles (EVs) – these run completely on batteries and are plugged into the mains to be recharged
• Plug-in hybrid electric vehicles (PHEVs) – these use a petrol or diesel engine combined with a battery that plugs into the mains.
• Hydrogen fuel cell vehicles and other technologies.

Cars from Greenhous that are eligible for the grant:

• Nissan LEAF
• Renault Fluence Z.E
• Renault ZOE
• Vauxhall Ampera
• Volvo V60 Plug-In

Vans from Greenhous that are eligible for the grant:

• Renault Kangoo ZE

The amount of your grant will be automatically deducted from the price of your car or van when you buy it. Greenhous will complete the paperwork, so there are no application forms for you to fill in, but you may be asked to complete a short questionnaire.
Q
How much does it cost to run an electric car?
View Answer
A
An electric vehicle will approximately cost 2-4 pence per mile . diesel and petrol and cars that are similar can cost up to 10 times that.

Electric vehicle drivers are also exempt from road tax, company car tax and the London Congestion Charge.
Q
What can reduce the range of an electric vehicle?
View Answer
A
Running the heater or A/C will affect how far you can drive on a single charge. Some vehicles allow you to pre-heat or pre-cool your vehicle while it's charging and before you drive. This means that the power is coming from the mains and not the vehicle's battery.

Weather, hard acceleration and late braking can also affect the range of your electric vehicle.
Q
The differences between electric and conventional vehicles?
View Answer
A
Electric and conventional vehicles are very similar. Aside from the obvious difference in propulsion, the main differences are the fueling and maintenance requirements of an electric vehicle.

Rather than filling up at a petrol station, it is expected that the majority of electric vehicle charging will take place at home overnight. Also, electric vehicles have far fewer moving parts compared to an internal combustion engine, which reduces the likelihood of unscheduled maintenance.
Q
Are electric vehicles safe?
View Answer
A
Yes, all electric vehicles must meet the same precise safety standards as conventional vehicles. Manufacturers have spent years developing the new technologies that make these vehicles possible.