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Frequently Asked Questions

Q
How do you recharge an electric vehicle?
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A
Electric Vehicles can be charged at home or at a public charging station. You simply plug your vehicle into the charge point using the cable provided with the vehicle, or in some cases the tethered cable attached to the Home Charging Unit.
Q
Where can I charge my electric vehicle?
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A
Charging at your home is the easiest and most convenient way of charging your vehicle. Most people drive less than 50 miles a day which is in the range of most electric vehicles. Facilities are available around Shropshire which you can use to help top up your battery while you're out.

Click the link below to see where locations of charging stations worldwide.
Q
What's the lifespan of an electric car battery?
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A
The battery packs used in electric vehicles are designed to last the life of the vehicle.

The lifespan of an electric car battery depends on what type of battery the vehicle has. For example, lithium-iron-phosphate batteries can last up to 10 years or longer.

Some electric vehicles come with a generous battery warranty to give you peace of mind. Contact your local Greenhous for more information.
Q
When is the best time to charge my electric vehicle?
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A
Overnight is the best time to charge because it's cooler and some battery types prefer not to be charged in the heat of the day. You are also less likely to use the vehicle and some batteries work best when fully charged rather than disturbing in the middle of a charge.
Q
What grants do the government offer?
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A
What grants do the government offer? You can get a grant towards the cost of each new electric (plug-in) car or van you buy, if it meets certain conditions. Grants are available for:

• 25% off the cost of a car, up to a maximum of £5,000
• 20% off the cost of a van up to a maximum of £8,000

The ‘cost’ is the full purchase price you pay for the basic vehicle - including number plates, vehicle excise duty and VAT. It doesn’t include any optional extras, e.g. delivery charges or first registration fee.

Your new vehicle is likely to be eligible if it is one of the following:

• Electric vehicles (EVs) – these run completely on batteries and are plugged into the mains to be recharged
• Plug-in hybrid electric vehicles (PHEVs) – these use a petrol or diesel engine combined with a battery that plugs into the mains.
• Hydrogen fuel cell vehicles and other technologies.

Cars from Greenhous that are eligible for the grant:

• Nissan LEAF
• Renault Fluence Z.E
• Renault ZOE
• Vauxhall Ampera
• Volvo V60 Plug-In

Vans from Greenhous that are eligible for the grant:

• Renault Kangoo ZE

The amount of your grant will be automatically deducted from the price of your car or van when you buy it. Greenhous will complete the paperwork, so there are no application forms for you to fill in, but you may be asked to complete a short questionnaire.
Q
What can reduce the range of an electric vehicle?
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A
Running the heater or A/C will affect how far you can drive on a single charge. Some vehicles allow you to pre-heat or pre-cool your vehicle while it's charging and before you drive. This means that the power is coming from the mains and not the vehicle's battery.

Weather, hard acceleration and late braking can also affect the range of your electric vehicle.